Privacy policy
Last updated: October 8, 2026
This Privacy Policy describes how Kazzy (“Kazzy,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit kazzy.shop (the “Site”), purchase our products, communicate with us, sign up for marketing communications, or otherwise use our services (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, such as products purchased, order history, purchase amount, shipping information, billing information, payment status, returns, exchanges, and customer service history.
Account information, if you create or use a customer account, including login and account-related information.
Payment information. Payments are processed through Shopify and/or authorized payment providers. We generally do not directly store complete credit or debit card numbers.
Marketing information, including your email address, marketing preferences, interactions with our emails, and information regarding whether you opened or clicked marketing communications.
Customer support information, including information you provide when contacting us regarding an order, return, product, or other request.
Device and usage information, which may include your IP address, browser type, device type, operating system, network information, pages viewed, links clicked, referring URLs, approximate location derived from an IP address, session activity, and other information about how you interact with the Site.
Cookies and similar technologies, including cookies, pixels, tags, local storage, and similar technologies used to operate the Site, remember preferences, measure performance, understand customer behavior, provide analytics, and support marketing.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, join our email list or waitlist, contact us, request a return or exchange, or otherwise provide information to us.
- Automatically when you browse or interact with the Site through cookies, pixels, analytics technologies, and similar tools.
- From service providers and business partners that help us operate our business, including Shopify, payment processors, email marketing providers, analytics providers, shipping and fulfillment providers, and advertising or marketing partners.
3. How We Use Personal Information
We may use personal information to:
- Process, confirm, and fulfill orders.
- Process payments and prevent fraudulent or unauthorized transactions.
- Provide order confirmations, shipping notices, tracking information, preorder updates, delay notices, and other transactional communications.
- Process returns, exchanges, refunds, and customer support requests.
- Maintain and administer customer accounts.
- Operate, maintain, troubleshoot, and improve the Site and our Services.
- Understand how visitors interact with the Site and our products.
- Conduct analytics and measure Site performance.
- Send promotional and marketing emails where permitted by law.
- Personalize marketing and advertising.
- Maintain the security and integrity of the Site.
- Detect, investigate, and prevent fraud, abuse, security incidents, or other unlawful activity.
- Comply with applicable laws, legal obligations, court orders, and regulatory requirements.
- Enforce our Terms of Service and other policies.
- Protect our rights, property, customers, and business.
4. Shopify
Our store is hosted on Shopify. Shopify provides the ecommerce platform that enables us to operate the Site, process orders, provide checkout functionality, and manage customer transactions.
Shopify may collect and process personal information when you interact with our store or use Shopify-powered services. Shopify processes information according to its own privacy policies and applicable agreements with merchants.
For more information about Shopify's privacy practices, you may review Shopify's Consumer Privacy Policy.
5. Email Marketing and Klaviyo
We use Klaviyo to manage certain email marketing communications.
If you subscribe to our emails, join a waitlist, or otherwise consent to receive marketing communications, information such as your name, email address, purchase history, browsing activity, and interactions with our emails may be processed through Klaviyo for purposes including sending communications, measuring campaign performance, and personalizing marketing.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.
Even if you unsubscribe from marketing, we may continue to send non-promotional messages that are necessary to complete transactions or provide customer service, such as order confirmations, shipping updates, preorder updates, refunds, or responses to support requests.
6. Analytics and Microsoft Clarity
We use Microsoft Clarity to help us understand how visitors use and interact with the Site. Clarity may provide information such as page views, clicks, scrolling behavior, navigation patterns, device information, and session interaction data through cookies and similar technologies.
Microsoft may collect or receive personal information from visitors to the Site in connection with providing Microsoft Clarity and related services. Information processed by Microsoft is subject to Microsoft's applicable privacy terms and privacy statements.
We use this information to analyze Site performance, identify usability issues, understand customer behavior, and improve the shopping experience.
Where required by applicable law, non-essential analytics or tracking technologies are used only after appropriate consent has been obtained.
7. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Keep the Site functioning properly.
- Remember your preferences.
- Maintain shopping cart and checkout functionality.
- Protect against fraud and security threats.
- Understand traffic and Site usage.
- Measure the effectiveness of marketing campaigns.
- Provide analytics.
- Deliver or measure advertising where applicable.
You may be able to control certain cookies through your browser settings or through privacy controls made available on our Site.
Blocking or disabling certain cookies may cause portions of the Site to function improperly.
8. Do Not Track and Privacy Preference Signals
Some browsers allow users to send “Do Not Track” signals. Because there is not a single universally accepted standard for interpreting traditional Do Not Track signals, the Site may not respond to all such signals.
Where required by applicable law and supported by our ecommerce or consent-management systems, we may recognize legally applicable privacy preference mechanisms or opt-out signals.
You may also manage certain privacy choices through the privacy or cookie controls made available on the Site.
9. How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business, including:
Ecommerce providers, including Shopify.
Payment providers, banks, and payment networks used to process transactions.
Shipping, logistics, and fulfillment providers used to deliver orders.
Email and marketing providers, including Klaviyo.
Analytics and technology providers, including Microsoft Clarity.
IT, hosting, security, fraud prevention, and customer support providers.
Professional advisers, including accountants, insurers, attorneys, or consultants where reasonably necessary.
Government agencies, regulators, courts, or law enforcement where disclosure is required or permitted by law.
We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.
10. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money in the ordinary meaning of the word “sell.”
However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain uses of cookies, analytics technologies, advertising technologies, or disclosures to marketing partners.
Where required by applicable law, eligible users may have the right to opt out of such processing through privacy controls provided on the Site or by contacting us at hello@kazzy.shop.
11. Preorders and Order Information
When you place a preorder, we process your personal information in substantially the same manner as other purchases.
We may use your contact and order information to provide preorder confirmations, estimated shipping information, production updates, delay notices, fulfillment updates, refund information, or other communications reasonably necessary to administer your preorder.
Transactional communications regarding an active preorder are not marketing communications and may still be sent even if you unsubscribe from promotional emails.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, complying with tax and legal obligations, resolving disputes, enforcing agreements, preventing fraud, and maintaining appropriate business records.
Retention periods may vary depending on the type of information and the reason it was collected.
13. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.
14. Your Privacy Rights
Depending on where you reside and subject to applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you.
- Request information about how we collect, use, or disclose your personal information.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Receive certain personal information in a portable format.
- Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain decisions regarding a privacy request where applicable.
- Exercise privacy rights without unlawful discrimination.
These rights are not absolute and may be subject to exceptions or verification requirements under applicable law.
To submit a privacy request, contact us at:
We may request information reasonably necessary to verify your identity before completing a request.
Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require evidence that the agent is authorized to act for you.
15. California Privacy
California residents may have privacy rights under applicable California law, depending on the circumstances and whether applicable statutory requirements are met.
These may include rights to request information regarding personal information collected, disclosed, sold, or shared; request deletion; request correction; and opt out of certain forms of sale or sharing.
California residents may submit applicable privacy requests by contacting hello@kazzy.shop or by using privacy controls made available on the Site.
We will not discriminate against you for exercising privacy rights provided by applicable law.
16. International Customers
If you access the Site from outside the United States, your personal information may be transferred to and processed in the United States or other countries where we or our service providers operate.
Privacy and data protection laws in these countries may differ from the laws in your jurisdiction.
Where required, we or our service providers use legally recognized mechanisms for international transfers of personal information.
17. Children's Privacy
Our Services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact hello@kazzy.shop so that we can review the situation and take appropriate action.
18. Third-Party Websites and Services
The Site may contain links to third-party websites, social media platforms, payment services, or other services that we do not control.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technologies, Services, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page and take any additional steps required by applicable law.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, contact us at:
Kazzy
Email: hello@kazzy.shop
Mailing address: 5904 Warner Avenue, Suite A - 2045, Huntington Beach, CA 92649, United States
Website: kazzy.shop